In an auto dealership service department, repair shop or auto body shop that has an efficient paperwork system, each technician has their own assigned repair order rack located in his work station. The technicianís repair order rack should be placed in his service bay in a location that the service advisor has easy access to it in case he needs to look-up a job ticket. In the service advisors work area, there should be a repair order rack for each category of the workflow process - such as: parts on order, customer authorization required, estimates, sublet and ready for pick-up/work completed.
When a new repair job arrives in your shop, the service advisor should place the repair order in the repair order rack of the technician selected for the job. After the technician has completed his inspection, the repair order is returned to the service advisor and placed in repair order rack that describes it's category in the workflow system described above. The paperwork is then moved to each labeled repair order rack indicating its workflow status until completion. Itís then moved to the accounting department for business processing.
These repair order racks, sometimes called a work order holder, are made of high quality, heavy-duty steel to withstand many years of daily use; Estampe Auto Dealer Supplies has four different repair order rack configurations to choose from.