We guarantee 100% satisfaction. Before returning any product please first call Customer Service at 1-866-348-6414 for return instructions. We will replace any incorrect or damaged product by re-shipping the product at no cost or offering a refund. Please notify Estampe Auto Dealer Supplies immediately if you decide to change or cancellation to your order. If the order has already been shipped and is in transit, you may be responsible for shipping costs. If the product received is damaged or defective, please keep all packing materials and shipping label, and contact Estampe Auto Dealer Supplies immediately to file a claim. Unauthorized returns may be refused.
Products can be returned within 30 days of purchase and must be in resaleable condition. A 15% restocking fee will apply. Damaged or defective products may be returned for a full refund.
State sales tax will be only applied to orders shipped to Virginia.
Certain products are covered by manufacturer's warranties and subject to their terms. No other warranties are expressed or implied. Estampe Inc makes no representation or warranties as to legal effect or consequences of any of the automotive business forms we sell.
Personal information we collect:
We collect personal information in the following ways: (1) when you fill in and send the quick order section of our website (2) when you send payment via US postal mail or use a credit card (3) when you contact us by either telephone or email (4) when you provide us with your information to be authorized to conduct business and perform transactions with Estampe Inc.
What we do with the personal information we collect:
We use the personal information you provide to us to maintain our customer databases, as part of doing normal business. We never sell, share, or provide your personal information to any third party. Your personal information is only used internally as part of the business process.
Non-personal browsing and site usage information that we collect:
When you use the Website, our servers (which may be hosted by a third party service provider) may collect information indirectly and automatically (through, for example, the use of your "IP address") about your activities while visiting the Website, including the web pages you view and the times you view them and information about the browser you are using. We do not link browsing information to the personal information you submit to us; we use this browsing information for internal purposes such as to help understand how the Website is being used and to improve it, and for systems administration purposes. An IP address is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider, your IP address probably varies from session to session.
The disclosures we may make of personal information:
In general, it is not Estampe's practice to disclose personal information to third parties. We may share personal information in two instances.
Firstly, Estampe Inc may share personal information with our shippers or suppliers in order to maintain, enhance, or add to the functionality of the Website. Secondly, we may share personal information with third parties such as the government or other entities when required to by law or as required by court order.
The security of personal information collected via the Websites:
Estampe Inc. has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that Estampe Inc. stores and controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Website if we learn that any such security breach occurs.
We hope this policy clarifies our procedures regarding your personal information. Estampe Inc. may revise this policy at any time by updating this posting.